Order Cancellation
Prior to shipping, all orders can be cancelled. Please get in touch with us within a day if you need to amend or cancel an order that has already been paid for.
Refunds
Our top goal is to make sure you are happy. We desire for you to shop with assurance. Because of this, we are pleased to provide 100% satisfaction assurances that you will receive your order promptly and accurately.
You are our top priority, so whenever you shop at https://eco-ent.com, you’re protected by the following promises:
- A complete refund if your order is not delivered.
- If your order does not arrive within the specified time (45 business days, excluding the 2–5 business days for processing), you will receive a full refund.
- If the product is not as stated, you can get a full or partial refund.
The following situations do not qualify for full refunds:
- Due to circumstances under your control (such as supplying the incorrect delivery address), your order does not arrive.
Due to exceptional circumstances outside of our control (such as not being cleared by customs or being delayed by a natural disaster), your order has not arrived.
A 60-day money-back guarantee is included with every one of our goods. We’ll refund your money if you only contact us via the Contact Us page or at info@eco-ent.com.
Easy Returns
A 60-day money-back guarantee is offered on all of our items. Please get in touch with us, and we’ll refund your money.
Everything we sell is supported by us. You can return an item for a replacement or refund if you’re unhappy with your purchase. There are no inquiries! Only return it if you can afford to do so.
Contact us first, and we’ll walk you through the process. The best solutions are always at the ready from us!
If we haven’t given the go-ahead, kindly don’t ship your purchase back to us.